19 Jun 2013

Lagoon 400 Canaries to Gibraltar

Lagoon 400
Lagoon 400

Dear Debbie

I just initiated the payment of the attached final invoice.

let me point out my appreciation of the excellent job done by Brian and his Crew.

thanks a lot.

rgds – markus

13 Jun 2013

Clients Comments are Essential

L450
Clients comments are essential to our business. It is our reward for a job well done. It drives us forward to keep our standards high.

We just delivered a a Lagoon catamaran from France to Ft Lauderdale to a very discerning corporate client who demands a high level of customer service. When their leading broker says,
” boat looked great and owner seemed very happy when he viewed it yesterday with wife and business partners.
Good Job.” this shows we are getting things right. Our Captains are the best and the management support is spot on.

This testimonial and others can be seen at http://www.relianceyachtmanagement.com/category/testimonials

13 Jun 2013

Lagoon 450. France to Ft Lauderdale

Lagoon 450

Nick,

…….boat looked great and owner very happy when he viewed it yesterday with wife and business partners.
Good Job.

Michael.

Leading Florida Catamaran Broker

07 Jun 2013

Preventing Outboard Thefts

Outboard SensorThere can be little worse than spoiling a day’s boating than discovering someone has stolen your outboard motor. Dealing with the loss, the insurance and cost of the excess or replacement can only result in a ruined weekend at least. One only needs to Google “theft of Outboards” to quickly learn how prevalent the problem is. There are very few Boat Owners that have either had personal experience of a theft from their boat or know someone who has. (more…)

31 May 2013

Good Customer Service

Reliance Crew

Hi Nick,

I believe in Your promises, since You did already Your best !!

How can I tell Your boss, that You are doing a good costumer service?

Eventually just get him have this e-mail.

Regards

Ole

28 May 2013

INMARSAT PHASE OUT THE D+ SERVICE

INMARSAT have announced their  D+ network services will be retired by 30th December 2014.

It is estimated 40% of vessels above 500GRT installed with IMO, SOLAS X1.2.6 Ship Security Alert Systems operate on the D+ service as a standalone system and will be required to upgrade their SSAS transceivers by 2014. Skywave communications and Satamatics (now Honeywell) are the only manufacturers of the INMARSAT D+ transceivers. (more…)

23 May 2013

Elan 384 Croatia to Malta

Elan_384

First of all the boat has arrived and is currently docked at the marina. I would like to thank you all for assisting me in getting this boat from such a long distance. It was a very well organised delivery………..

…………I can offer them to take them to the airport/hotel what ever they want to go from the marina. It would be  a pleasure to assist them in any way. 

Clifford

14 May 2013

Spot Tracker Saves Lives

Reliance Yacht management takes safety seriously and will always stress the importance of yachts having a tracking and an means to contact help in an emergency. Through www.yachttrackers.com we supply a variety of means. One of the popular options to choose is the Spot personnel tracker.  This have proven a lifesaving device on may occasions. here are few examples of how it has helped those in trouble.SPOT2_Orange (more…)