Category: In the News

24 Nov 2015

We Are Pleased to Announce Our Continued ISO 9001 Accreditation

An External Audit Confirms our Continued High Business Standards.

Following a recent external audit we are pleased to announce that we continue to comply and exceed the standards required for the ISO9001 accreditation.

Reliance Yacht Management embraces the value and principles set out by the ISO9001

ISO 9001 is one of the most widely business standards recognized in the world. It is a quality management standard that presents guidelines intended to increase business efficiency and customer satisfaction. The goal of ISO 9001 is to embed a quality management system within an organization, increasing productivity, reducing unnecessary costs, and ensuring quality of processes and products.

Customer focus

This principle is set to guide businesses towards a customer focussed outlook as a part of their commitment to quality. As part of ISO 9001 we demonstrate that our business ensures a balance between satisfying customers and other interested parties – owners, suppliers, yacht builders, dealers, crew, employees, and society in general.

Leadership

The principle of leadership means we have a clear vision of the company’s future. Strong leadership within a business ultimately results in motivation to work towards goals and objectives across all levels of the business. This mandatory procedure will minimise miscommunication between levels.

Process approach

ISO 9001 is a standard centred on improving processes. Results are achieved when business activities are managed as a process. By systematically defining key activities and factoring in resources, methods and materials Reliance Yacht Management can look to achieve great results.

System approach to management

Each of the processes implemented in our business interlink and contribute to the success of achieving our organisation’s objectives. By measuring and evaluating, our processes will ensure quality and lead to continual improvement.

Continual improvement

This is a permanent objective. With ISO mandatory procedures we have the performance advantage and are able to react quickly and efficiently to opportunities.

Factual approach to decision making

With accurate and reliable data and information available to those who need it informed decisions can be made; again resulting in continual improvement for our business.

Mutually beneficial supplier relationships

Applying the principles of mutually beneficial supplier relationships typically leads to establishing a balance short-term gains with long-term considerations.

Implementing these principles as part of ISO 9001 certification We offer a range of benefits, including improved customer loyalty, better use of our resources, and improved customer satisfaction. Beyond this, we also find that improved processes allow us to obtain market share through fast responses to market opportunities.

Reliance Yacht management is the only yacht delivery company to reach the standards required to be awarded ISO9001.

 

24 Nov 2015

Reliance Yacht Management look backs at Annapolis 2015.

Reliance Yacht Management can look back on a successful boatshow in Annapolis.

We had the pleasure of meeting many clients whose sailing interests are in Europe, Caribbean, USA and Asia. It was particularly pleasing to see past clients return to us for their delivery needs. There was significant interest in our online systems giving clients real-time solution to access and track the status of all their deliveries.

Clients also showed a growing demand for our equipment supply services. Our discount rates and ability to deliver safety and charter equipment to yachts prior to delivery has proved a valuable solution and cost cutting exercise for dealers and fleet managers.

Annapolis claims to host the world’s largest boat shows–the Annapolis Sailboat Show featuring new sailboats and a separate event, the Annapolis Powerboat Show which is devoted to new powerboats. The Annapolis Boat Shows offer the opportunity for boaters to check out the latest and the best boats and accessories on the market.

We look forward to seeing you there next year.

Links

Latest news from Annapolis 2015

Reliance Marine Store

 

 

20 Oct 2015

Fort Lauderdale International Boat Show 2015

Fort Lauderdale, Florida, the “Yachting Capital of the World” will host the 56th Fort Lauderdale International Boat Show on Nov 5-Nov 9, 2015. Show exhibits range from yacht builders and designers to exotic cars and brokerage yachts. A wide variety of boats and sea vessels will be on display including many from our clients.

See the FLIB website for more information http://www.flibs.com/


 

21 Aug 2015

Annapolis Boat Show 2015

With the Annapolis Boat Show right around the corner, Reliance Yacht Management, the leader in yacht delivery and logistics, gives you an inside look at what’s to be seen at this year’s showing. The Annapolis Sailboat show will take place from October 8th through 12th.

Sailors from around the globe gather in historic Annapolis for the United States Sailboat Show. This internationally acclaimed sailboat show is the largest and oldest in-water sailboat show in the world.

Visitors have the unique opportunity to board and inspect most new models on the market, make side-by-side comparisons, and talk to industry representatives about all aspects of buying and owning a boat.

There will be hundreds of boats on display, welcoming the “main players” onto the scene. Although we do not have a stand, we will be there to assist and support our clients including an exhibitors, fleet operators, visitors, buyers, and yacht owners.

Aside from exhibitors that have services regarding all aspects of yachting, the vessels on display will be the Show’s main attraction. An extensive listing of all boats to be featured at this year’s Annapolis Sailboat Show can be found here: http://www.annapolisboatshows.com/united-states-sailboat-show/whos-exhibiting/

Nick Irving, Founder and MD  of Reliance Yacht Management, looks forward to the show: “We love meeting boating enthusiasts, like ourselves, and spending time with new and old clients. We will be offering services to potential clients and getting the yachting community excited and interested in developing a long-term relationship with us for their delivery and logistics needs worldwide”

18 Mar 2015

Sunreef 74 Completes Delivery to Florida

yacht,71,sunreef74wildberry-exterior-03Wildberry, the first Sunreef 74 completes delivery to Florida. She arrived yesterday in Ft Lauderdale to complete its 6000 nm delivery from the yard in Poland.
During the 42 day voyage there were planned stopovers in France and Madeira. At each stage the captain created technical reports which gave valuable feedback to the builders.

 

The builders, the brokers and most importantly, the Owner were able to follow progress of the delivery via a secure dedicated webpage created by Reliance Yacht Management that gave live updates, positions, speed, weather charts and reports from the captain and shore based support.
On arrival and handover in the Florida the Owner’s representative made the comment, “The boat looks good, everyone has done a great job.”

The Owner later said

Nick, we were on the boat yesterday and it looks great. Your delivery crew did a great job of taking care of it. Captain N is a first class delivery captain and I’d highly recommend him to anyone for a delivery. I was especially pleased to see that you took care of the boat as if it was his own and would deliberately slow his delivery time to avoid pushing the boat more than it should be.
The thoroughness of his delivery report with the “squawks” of what is broken or may warrant attention, including potential improvements, was exactly what I was hoping for.
Nick, if you every need a recommendation for your company or this particular delivery crew; I’d be happy to provide one.
thanks
B.

04 Mar 2015

Join Hunt for Missing Yacht Online

Source SAPA

2015-03-04 15:54

 The public can help search for a missing South African catamaran crew through an online tool, their families said on Wednesday.

Anthony Murray crew

The families fear for the yachtsmen’s safety, as they last made contact via satellite phone on 18 January and missed their estimated date of arrival.The catamaran, Sunsail RC044-978 set out from Cape Town for a delivery trip to Phucket, Thailand, on 14 December. The delivery was for US-based world maritime leisure business Tui Marine.”The current ‘Lost Catamaran & Crew At Sea’ enables people all over the world to search satellite images that are loaded by Tomnod for this specific campaign,” the families said in a joint statement.The aim of the campaign is to search for the Leopard 44 catamaran that was being delivered to Phuket, Thailand, by Anthony Murray, Reg Robertson and Jaryd Payne.

On the Tomnod website, people are asked to tag objects as either ship or boat, life raft or “other” in images.

Tomnod is run by commercial satellite company DigitalGlobe.

“The crowd sourcing theory operates on the belief that untrained observers who pick the same target can be as accurate as an expert.

“Anyone with access to a computer and the internet can join the online search party.”

On 12 February, Murray’s family reported to the maritime rescue co-ordination centre (MRCC) in Cape Town that the catamaran was overdue after it missed its expected arrival date 10 days before.

The yacht’s emergency position indicating radio beacon (EPIRB) had not been activated.

If a signal from the EPIRB is detected then search and rescue will be activated, the extent of which is dependent on resources available in the area at the time.

The Australian maritime safety authority issued an urgent broadcast to shipping about the missing yacht, which remains in place until the end of the month when it will be reviewed.

Skipper Murray, aged 58, has over 25 years’ experience at sea, including multiple international catamaran and yacht deliveries.

Robertson, aged 59, is also an experienced yachtsman and a member of the Royal Natal Yacht Club. Payne is 20 years old.

(more…)

03 Mar 2015

SA Crew Overdue in Thailand

We are seeing reports in the media of A South African catamaran crew on a delivery to Thailand have not been heard from in a month and a half.

ss44 catThe new Sunsail RC044 catamaran departed  Cape Town on the 14th December for a delivery trip to the charter base in Phucket, Thailand with an estimated arrival date of the  2nd February. On February 12th, the family of Captain Anthony Murray reported his catamaran as overdue to the Maritime Rescue Co-Ordination Centre (MRCC) in Cape Town. The yacht’s Emergency Position Indicating Radio Beacon (EPIRB) had not been activated.

Skipper Murray was contracted to Tui Marine, a US based company with sailing operations worldwide. He has over 25 years experience at sea, including multiple catamaran deliveries. He is well known within the yacht delivery industry. A capable and experienced yacht captain.

Our thoughts are with the crew and their families at this time.

For more information on line search  “SA crew overdue”

31 Dec 2014

Appointing a Yacht Delivery Company

Employing someone to deliver your yacht has hidden advantages for new boat owners who join the delivery for all or part of the voyage.  Most notably is the chance to learn on a one to one basis from experienced, qualified captains and crew. A captain who has specific experience of Biscay for example can provide an element of safety and reassurance. It also provides the ideal opportunity to learn about and operate the yacht’s complex systems. (more…)

28 Nov 2014

Sunreef 74 Hull #01

Reliance to deliver the first SR74

Sunreef Yachts have confirmed the launch of three Sunreef 74s for the start of next year. Reliance Yacht Management has collected hull no. 1 from the yard for delivery to a private Owner in US. We sent our leading catamaran crews to Poland in January 2015 for a period of orientation, sea trials, preparation and handover. The first hull named Wildberry is described by Sunreef as “a private yacht adapted for on board living and consists of many comfortable areas and numerous storage spaces as the owners are planning long cruises. The yacht will comfortably accommodate 6 guests and 2-3 crew members.”

Sunreef1

More information about this yacht and others from Sunreef click here.

 


 

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